Pathik Mehta
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pathik.mehta27@gmail.com
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8401851599 8401851*** show
About Me
Education
Post Graduate Diploma in International Business
• Achieved a GPA of 3.3 out of 4. • Collaborated with fellow classmates to work on real-world business cases and developed presentations. • Conducted research on developing economies from an investment and expansion perspective.
Bachelor's Degree in Computer Engineering
• Maintained an above average GPA of 6.0 out of 10.0. • Got exposure to different programming languages such as C, C++, and Java.
Work & Experience
Customer Support Associate (CSA)
• As a CSA at iPath Solutions, I efficiently managed daily email correspondence using Outlook, ensuring timely responses and organized communication. • Created, presented, and maintained records of daily, weekly, and monthly reports in excel. • Administered engineers for daily upcoming jobs according to the requirement of the job and the expertise of Engineers. • Handled client’s queries, complaints, and requests through emails and phone on a daily basis. • Allocated/assigned engineers to clients’ jobs every day. • Checked report sheets, certificates, and Engineers’ other reports for the property they service and sent the same to clients. • Daily managed/maintained jobs in FMS (Facilities Management System) and Concerto portals.
Payroll Administrator
• In my role as a Payroll Administrator at Marinio Services, I meticulously processed bi-weekly payrolls for 80+ employees using QuickBooks and Excel. • Analyzed financial data to create quarterly and annual reports. • Scheduled employees for work on a daily basis. • Maintained payroll documentation of all employees.
Quality Inspector
• During my tenure as a Quality Inspector at Marinio Services, I demonstrated excellent individual and team efforts in achieving goals and targets. • Inspected and tested several automotive parts for defects, faults and flaws. • Maintained data sheets and shipping logs for various projects. • Led small teams on various occasions to find solutions and to come out of deadlocks.